Wuudis

Wuudis Support

Welcome to the Wuudis Services Support Page. In the Frequently Asked Questions section you will find answers to the most common questions about the service. If necessary, contact customer service via the support form or by telephone.

The mobile app works on Android and iOS phones and can be downloaded from the native app stores on these operating systems.

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Frequently asked Questions

Wuudis confirmation messages and other notifications may not always arrive in your inbox. For example, the Gmail service filters these types of automated messages into the "Promotions" folder. So it's a good idea to check your email folders and spam if the message isn't immediately found. Please also be sure to check the spelling of your email address.

Certain email services completely prevent service messages from being received, which we cannot control. In this case, you must register using a different email address.

On April 3, 2019, the Wuudis Pro service became chargeable. Use of the service requires a valid service license. You can purchase a service license online store.

If you would like to remove your information from the service, please submit an electronic removal request via the form below.

Forestry Centers Metsään.fi -service the forest owner can download the forest information they manage from forest to farm. All Finnish private forests can be found on Metsään.fi by 2020. The updated status of the mapped areas can be checked on the Metsäkeskus website.

With Wuudis Pro you can also design your own forest without the need for a forest reserve file.

  1. Login Metsään.fi by signing up for an online banking account or using a mobile certificate.
  2. Open the "Forests and Maps" tab and select the forest you want from the list.
  3. Go to the "Pattern Lists" tab. You can find the XML files listed at the bottom of the page. Click on the first file to download it to your computer.
  4. Go to Wuudis Pro. Select “Add” and tap the “Forest Mode” button.
  5. In the Add Forest Status window, tap “Select Forest Reserve File”. Select the file you downloaded from your computer and click "Open". After selecting the file, click "Submit" at the bottom of the Add Forest Status window.

Since the beginning of March 2018, forest resource information has been freely downloadable and usable in the most convenient way. The XML data from the authority is standardized and suitable for downloading to various electronic forest services. Your own forest expert can also assist you in transferring information.

Public forest resource information is information on forest resources collected through various sources and collected from multiple sources. Such information is based, for example, on the euro application's estimate of the value of your forest stand in the forest application. The forest resource information is maintained and compiled by a public authority in Finland, the Finnish Forest Center.

Testing of the Wuudis Pro service is possible without ready forest resource information.

  1. Sign up for Wuudis Pro, select "Add" and tap the "Forest Mode" button and "Design a new forest mode".
  2. Entering the name of the forest estate and the property ID will allow you to add patterns, tree IDs and other information to the forest estate.

You can also test the service with a ready forest backup file.

  1. Navigate Metsään.fi service model space.
  2. Open the "Forests and Maps" tab and select the forest mode.
  3. Go to the "Pattern Lists" tab. You can find the XML files listed at the bottom of the page. Click on the first file to download it to your computer.
  4. Go to Wuudis Pro. Select “Add” and tap the “Forest Mode” button.
  5. In the Add Forest Status window, tap “Select Forest Reserve File”. Select the file you downloaded from your computer and click "Open". After selecting the file, click "Submit" at the bottom of the Add Forest Status window.

This gives you access to all the features and tools of the service for a 14-day trial period. After the trial, you can purchase a Wuudis Pro service license from our online store or remove the downloaded forest resource information from the service.

The Wuudis Pro service calculates the value of your forest stand to tree species data based on the amount of log (m3 / ha) and pulp (m3 / ha) determined per pattern. The value of the stand is based on weekly price statistics from the Natural Resources Center (Luke). So this is a national average.

Open your forest in the map view and click on the desired pattern. The basic information for the pattern appears in the info window. At the bottom of the "Basics" window, tap the pencil icon. In the window that opens, you can edit the basic details of the pattern. Tap the "Edit Pattern Borders" button to move, add, and remove points of interest within that pattern's boundaries. After you have customized the pattern borders, click the "Save" button at the bottom of the page.

Editing pattern borders is possible in a web browser on a computer and mobile, but not in the Wuudis mobile application.

First, make sure that the Wuudis mobile application has been granted permission to locate the device. Permissions are usually found in the mobile app settings. Also, make sure your mobile app is updated to the latest version. If the positioning still does not work, turn the positioning and / or mobile device off and on again.

You can unsubscribe from the Wuudis newsletter at any time by tapping the unsubscribe link at the bottom of each of our newsletters.

The Wuudis Team includes support for a multi-person organization. All members invited to the organization can manage or view the shared forest information in the organization account with the privileges they have.

Wuudis Business is a customer-specific solution and is implemented step by step through a software development project. The whole compilation to exist for the Wuudis modules or customer cases have been developed or integrated into third-party service components. 

How we can help you?




The information in the form will be sent to Wuudis Customer Support, which will assist and assist you with any questions you may have about the service. Customer support is open Monday to Friday from 8am to 4pm.

If necessary, you can reach us at Wuudis service number +358 10 400 6281.

The prices for calls to business numbers are 8.28 cents / call + 5.95 cents / min from a mobile phone and 8.28 cents / call and 17.04 cents / min from a landline.

Our customer service serves you in Finnish and English

  • Business ID FI: 1962609-7
  • info@wuudis.com
  • Kiillekuja 1 Fi-50130 Mikkeli, Finland
  • Billing details
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